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IT has extended its hours of support for on-site smart classroom technology problems. If you experience a problem with the technology in your classroom, call x6911. If necessary, someone can be dispatched ...
... provide technology support to our faculty, staff and students on a 24 hour/7 days a week basis.  As a result, we are working towards this goal.  Meeting the 24x7 goal will take time and additional resources ...
SAP SUPPORT   The following support model has been created to support your work with SAP.  IT is providing extensive assistance for you, faculty members and students.  It will be important for you ...
4. Virtual CIO for K-12
(Blogs/CIO Blog)
The Virtual CIO Service Center, a product of the Virtual CIO initiative through the Infrastructure Management Institute at NKU, offers technology support services to participating K-12 school districts, ...
 IT is currently creating our first Annual Report highlighting accomplishments and plans in support of the strategic priorities set forth by the university. We will release it in August and hope you will ...
Have you ever run into a nagging computer issue that no matter how much you try to explain what’s happening to your computer, you just can’t find the right words? Let us help! The IT Service Center has ...
7. Live Chat Technology Support
(Blogs/CIO Blog)
This spring, the IT Service Center began using Live Support chat to provide instant help online. You can access this convenient option on ITSC’s homepage; just click the CHAT button on the left side of ...
8. Update on Go Live
(Blogs/CIO Blog)
... entered in SIS since May 25th, will need to be manually entered into SLCM.   Support We have established a special go-live support team to help the campus with the system transition. We offer support ...
... with the system transition and any issues that may arise, we have established a special go-live support team for this transitional time. Faculty and staff can call the IT Solutions Center at extension ...
  For our student system go-live next week, be sure to check your internet browser version. myNKU is supported on Internet Explorer 7 and Firefox 2.0. Firefox 3.0 is not yet officially supported. We ...
We are getting ready and putting the final pieces in place to for the registration go-live support starting on May 26th.  So where can you go for help? You’ve got lots of options:   Call 572-6911 ...
12. Go Live 13 Days and Counting
(Blogs/CIO Blog)
... effort at the beginning of this month. In addition to preparing the system, we are busying preparing people for the support the campus will need. So what can you do to get ready for the go live?   Attend ...
14 days and counting to SAP Go live for Student Registration.  Please visit this blog daily for info about features for this go live and support tidbits.  Please note that NKU IT is preparing a "high alert" ...
14. SAP Update - Student Systems
(Blogs/CIO Blog)
... into the SAP system.   We realize that this minor change in the schedule does impact many of you and we ask you for your understanding during this process.   Concerning system down time to support ...
... I would like to bring to your attention a new and convenient way to get support from OIT.   If you go to http://it.nku.edu/itsc/ you will notice there is a “chat” button where you can get assistance using ...