Information Technology


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Stay up-to-date with the latest NKU Blackboard information by subscribing to the Blackboard Blog at http://www.nku.edu/~itsc/training/?Itemid=3 . Helpful tips and tricks as well as information regarding ...
2. Training
(Blogs/CIO Blog)
Don't have time to attend an instructor-led training session? Need help with Microsoft Office or Blackboard?  Hundreds of short online tutorials are available to NKU faculty, staff and students through ...
3. Priority Registration
(Blogs/CIO Blog)
... Helpful tools like reference cards and a video about course registration are available.  ...
4. Online Training Resources
(Blogs/CIO Blog)
Don't have time to attend an instructor-led training session?  Need help with Microsoft Office or Blackboard?  Hundreds of short online tutorials are available to NKU faculty, staff and students through ...
5. Internet Explorer Version 8
(Blogs/CIO Blog)
The Office of Information Technology has upgraded our Internet Explorer browser to the latest version, Internet Explorer 8. This upgrade will help protect your computer and NKU’s network given the increased ...
6. Email Management Tips
(Blogs/CIO Blog)
Need help managing your e-mail? Check out our tips below and be proactive. Remember that effective email management equals effective time management. Avoid constantly checking and responding to e-mail. ...
... to report any problems and take advantage of the help provided.  Twelve senior personnel will be made available to assist you either in person (at the SAPCC described below, in your office, by phone or ...
8. Retention Info
(Blogs/CIO Blog)
... for help. Be sure  Records Retention Schedule will not only help you with electronic records but paper copies too.   ...
Have you ever run into a nagging computer issue that no matter how much you try to explain what’s happening to your computer, you just can’t find the right words? Let us help! The IT Service Center has ...
10. Live Chat Technology Support
(Blogs/CIO Blog)
This spring, the IT Service Center began using Live Support chat to provide instant help online. You can access this convenient option on ITSC’s homepage; just click the CHAT button on the left side of ...
11. Update on Go Live
(Blogs/CIO Blog)
... entered in SIS since May 25th, will need to be manually entered into SLCM.   Support We have established a special go-live support team to help the campus with the system transition. We offer support ...
12. Assistance for Students
(Blogs/CIO Blog)
As we launch our new student systems (myNKU) next week, our students may need some help using the new course registration. An online tutorial, step by step instructions and a quick reference card are available ...
13. SAP Financials Reconciliation
(Blogs/CIO Blog)
If you need help with reconciling your departmental budgets, the Prism Finance training class - Cost Center Reconciliation may be just the help you need.  This class is offered twice in June and the course ...
... Are you using Excel spreadsheets with thousands of rows and columns of data?  There is a session that will help you better manage those cumbersome worksheets.  Sessions include:  Creating Web-based Forms ...
We are getting ready and putting the final pieces in place to for the registration go-live support starting on May 26th.  So where can you go for help? You’ve got lots of options:   Call 572-6911 ...
... a chat session without picking up the phone or stopping what you are doing.  It is also available from our home page in the navigation item titled ‘Need Help?’ This capability was announced recently and ...