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... but we are happy to report that we have been able to extend our hours significantly effective today.   Beginning September 28th (today) we will be expanding our IT Service Center phone and chat hours. ...
... and receive direct attention to their issues. ·         Use chat tools to engage the SAPCC – use the following url http://it.nku.edu/mynku/ and click on the myNKU Help button to chat with the SAPCC during ...
3. Live Chat Technology Support
(Blogs/CIO Blog)
This spring, the IT Service Center began using Live Support chat to provide instant help online. You can access this convenient option on ITSC’s homepage; just click the CHAT button on the left side of ...
4. Update on Go Live
(Blogs/CIO Blog)
... via phone (x6911), chat, online IT service request and walk-in. Access the chat and view the list of support options from the myNKU webpage on the IT website (http://it.nku.edu/mynku) or the PRISM project ...
... 6911 and select the SAP/myNKU support option.  That will forward the call directly to the go-live support staff. We have also established an online support chat available from the myNKU (http://it.nku.edu/mynku) ...
... – Listen to the new menu options and select “1” for SAP/myNKU help which will transfer you to a select team for your immediate support.   Chat – Ask us questions online by initiating a chat from ...
7. Chat it up!
(Blogs/CIO Blog)
I am sure many of you are quite familiar with chat or instant messenger tools.  You probably use these tools to keep in touch with your colleagues, friends and family.  Now, you can use this same great ...
... I would like to bring to your attention a new and convenient way to get support from OIT.   If you go to http://it.nku.edu/itsc/ you will notice there is a “chat” button where you can get assistance using ...