IT Portfolio

How OIT spends its Time


Time spent

The Office of Information technology supports six kinds of software applications and more than 100 software components. To learn more, click on one of the six kinds of software applications.




    Number of Computers on Campus




    Number of Support Staff Members for Desktops/Laptops on Campus


    computers2

    In 2005, each support staff member was responsible for 462 computers. Today, each support staff member is responsible for 771 computers.

    computers3

    According to the industry best practice, each staff member should support 150 computers.

    Network and Server Comparisons


    network and server 1network and server 2

    Number of Support Staff Members for Smart Classrooms

    In 2005, two support staff members were responsible for maintaining 139 smart classrooms.


    smart classroom 1

    Today, four support staff members are responsible for 241 smart classrooms.


    smartclassroom 2


    Number of E-mails per Day


    metrics1



    Because 900,000 e-mails are spam, this requires around-the-clock spam filter updates and anti-virus capabilities.


    Number of Computer Labs


    metrics 2

    Number of Pages Built since Last Year


    metrics3

    Number of OIT Service Requests per Year


    metrics 4

    Number of Training Sessions


    metrics5